I’m very fond of the LJ community customers_suck. I read it often to remind myself of the dreadful crap that almost all service-providers have to put up with at one point or another… yet another reason to be nice to all the behind-the-counter people whose paths I cross. But also I read it because sometimes there’s just something so hilarious to be found there that it makes the whole afternoon or evening.
This is one. If I wrote this into a screenplay, my producer would send the scene back with “Not believable, nobody is really this stupid” scrawled across it. …Nonetheless, what a great scene it would be to write.